Heading is recruiting for its client, a Community Relations Supervisor (M/F) to be based in Cabo Delgado
Main responsibilities:
- Assume responsibility for leading the implementation of the Community Relations) Plan in the designated geography.
- Create quarterly, monthly, and weekly Community Relations Plans aligned with the annual CR Plan, detailing goals, key activities, and timelines for engagement activities.
- Manage and oversee the implementation of ongoing community relations programs and activities within the geography.
- Ensure that project disclosure materials are distributed to affected communities and stakeholders, including district-level government, opinion leaders, and organizations, to facilitate stakeholder understanding and capacity to interpret project information.
- Identify ways to promote and leverage the client's image within IDAC communities.
- Train and coach Coordinators and Community Liaison Officers (CLOs) to support the achievement of CR objectives.
- Analyze and assess the effectiveness of engagement activities, identify areas for improvement, and formulate alternative strategies more applicable to the engagement context and current community perceptions; incorporate these into a proactively developed monthly activity plan.
- Monitor the activities of CR in terms of timeframe and effectiveness and highlight any critical issues that may compromise project activities.
- Compile daily, weekly, and monthly reports and others as needed.
- Advise on the team performance review and propose training and promotion opportunities.
- Stakeholder Mapping and Analysis: Conduct stakeholder mapping and analysis to identify key stakeholders and their interests, influence, and potential impact on the project.
- Conflict Resolution: Develop and implement conflict resolution strategies to address and mitigate any disputes or issues that arise within the community.
- Sustainability Initiatives: Integrate sustainability initiatives into community relations activities to promote long-term positive impacts on the community.
- Execute other tasks assigned by Manager
Accountabilities
- Lead the implementation of the Community Relations (CR) Plan, develop detailed CR plans, manage ongoing programs, distribute project materials, and monitor activities to ensure effective community engagement and project success.
- Promote the organization’s image, train and coach team members, analyze engagement activities, conduct stakeholder mapping, resolve conflicts, and compile reports to foster strong relationships with the community and stakeholders.
Qualifications/Experience required
- Tertiary qualifications in Development, Sociology, Communications, Public Relations or Anthropology or other relevant areas.
Key HSE Requirements
- Comply with mandatory HSE trainings (HSE Induction and the e-learnings for All, Safety Culture & Golden Rules)
