| Heading is recruiting for its client, an oil and gas company, a Travel Support Coordinator (M/F) to work in Maputo. Main Responsibilities: - Knowledge user for INX-Inflight travel system; - Daily Domestic and international flight booking and accommodation requests -Provide guidance and assistance on complex and/or large travel requests; -Contribute to the development of processes and procedures. - Act as backup for travel coordinator and assistants - Liaise with vendor regarding problems with system or upgrades; - First level troubleshooting of external data source integration issues; - Drive continuous improvement of travel programs; -Help with Accommodation Procedures and POB management -Review travel associated invoices as well as statements for accuracy -Supervisor and Coordinate Travel & Accommodation Activities and Team work - Liaise with Travel Service Provider; -Ensure compliance in all aspects of travel procedures. -Coordinate assistance with maintenance Team. Requirements: -Applicable Degree with a strong business management knowledge; -In-depth knowledge of International and Domestic travel services; -Excellent communication and people skills as interactions will be at all organizational levels; - Strong focus on customer service and customer satisfaction, as well as experience in managing vendor relationship; -Ability to build and maintain effective working relationship with clients; -Possess good time keeping and organizational skills; -Must speak, read and write English and Portuguese fluently; -Problem solving skills; -Excellent team player; -Well-organized and reliable; -Project management skills will be preferable; -Fluent in Portuguese and English. |
